Have you ever used Outlook.com, Hotmail, Office 365, OneDrive, Skype, Xbox, or Windows? The email address and password you use for those services is your Microsoft account. If not, it's easy to create a free email account at Outlook.com and make that as your new Microsoft account. Add a Microsoft account to your device1) On the Start screen, Click start iconin PC mode or touchicon in tablet mode ->select Settings > Accounts > Your email and accounts. 2) If you've already added a Microsoft account, you'll see that info here. If you haven't, select Add a Microsoft account.

Have you ever used Outlook.com, Hotmail, Office 365, OneDrive, Skype, Xbox, or Windows? The email address and password you use for those services is your Microsoft account. If not, it's easy to create a free email account at Outlook.com and make that as your new Microsoft account. Add a Microsoft account to your device1) On the Start screen, Click start iconin PC mode or touchicon in tablet mode ->select Settings > Accounts > Your email and accounts. 2) If you've already added a Microsoft account, you'll see that info here. If you haven't, select Add a Microsoft account.

1) Enter website https://www.alcatelmobile.com/support/.
2) Choose “Software Drivers”.
3) Download and install “Mobile_Upgrade_S_Gotu2 v5.8.0 Setup.exe” by model.
4) Only for CU-ref 5033Q-2J2YMYH2, select model “5033_2YMY”, and other select model “5033”
5) For CU-ref, check the CU-ref label on the battery jar after removing battery.

On the Start screen, click start iconin PC mode or touch  icon in tablet mode and select Settings > System > Storage. You can then select Tablet or SD card to see how much space different categories—like apps, music, and photos are using. Select a category to get more info and take action, like uninstalling an app or deleting temporary files.

On the Start screen, click start iconin PC mode or touch  icon in tablet mode and select Settings > System > Storage. You can then select Tablet or SD card to see how much space different categories—like apps, music, and photos are using. Select a category to get more info and take action, like uninstalling an app or deleting temporary files.

Import from SIM CardIf your phone holds multiple SIM cards, you can even import from both of them.1)         Open the Contactsapplication.2)         Tap the gear icon.3)         Tap Import Contacts.4)         Tap to import from SIM Card5)         Select the contacts you would like to import or tap Select all to select your whole list.6)         Tap Import in the top right corner. Import from Phone Memory or Memory CardYou can import contacts stored in a vCard file (Version 3.0).1)         Store the .vcf file in your Phone Memory (internal card) or on your Memory Card (SD card)2)         Open the Contacts application.3)         Tap the gear icon.4)         Tap Import Contacts.5)         Tap to import from Internal card or SD Card.6)         All contacts begin importing. 

For this model, the furnished battery cover can be removed, but the battery is not.  Your phone will be out of warranty if you disassemble the battery by hand.

Groove Music plays most DRM-free songs encoded with these file extensions:.mp3.flac.aac.m4a.wav.wma.3gp.3g2.amr

With Google Search you can,1. Type Search terms: touch Google. As you type, suggestions appear below the Search Box.2. Search for a suggestion immediately, touch it.3. The recommended result is displayed in a card with rich contents which links to various services like Wikipedia, weather, Maps and pictures.  4. It takes advantage of the “Knowledge Graph” introduced by Google.5. You can simply swipe the card away, and search results on Google.com will be displayed as normal again.  Voice Search: You can also touch the Microphone Icon  to do a Voice Search: 1. Faster than ever.  2. Understanding natural languages.3. Besides the card displayed, it speaks answers back to you with the power of the “Knowledge Graph”.4. You can say “Google” to activate Voice Search from within Google Search.

Google Search is available from the top of any home screen. With Google Search you can,1    Type Search terms: touch Google. As you type, suggestions appear below the Search Box.2    Search for a suggestion immediately, touch it.3    The recommended result is displayed in a card with rich contents which links to various services like Wikipedia, weather, Maps and pictures.  4    It takes advantage of the “Knowledge Graph” introduced by Google.5    You can simply swipe the card away, then more search results on Google.com will be shown normally as beforeVoice Search: You can also touch the Microphone Iconto make Voice Search: 1    Faster than ever.  2    Understanding natural languages.3    Besides the card displayed, it speaks answers back to you with the power of the “Knowledge Graph”.4    You can say “Google” to activate Voice Search from within Google Search. 

Microsoft Groove Music is brand new for Windows 10. It plays your music collection and lets you make and listen to playlists. Add your MP3s to OneDrive and you can use the Groove Music app to play your songs on other devices, too—PCs, tablets, Windows Phone, and Xbox—for free.The app is best, however, when you use it with a Groove Music Pass. For a low monthly fee, Groove Music Pass lets you stream and download music from one of the biggest music catalogs on the planet. Custom radio stations play hours of music based on your favorite artists. Use Groove Music Pass on your PC, tablet, phone, and Xbox.

With Google Search you can,1. Type Search terms: touch Google. As you type, suggestions appear below the Search Box.2. Search for a suggestion immediately, touch it.3. The recommended result is displayed in a card with rich contents which links to various services like Wikipedia, weather, Maps and pictures.  4. It takes advantage of the “Knowledge Graph” introduced by Google.5. You can simply swipe the card away, and search results on Google.com will be displayed as normal again.  Voice Search: You can also touch the Microphone Icon  to do a Voice Search: 1. Faster than ever.  2. Understanding natural languages.3. Besides the card displayed, it speaks answers back to you with the power of the “Knowledge Graph”.4. You can say “Google” to activate Voice Search from within Google Search.

Groove Music plays most DRM-free songs encoded with these file extensions:.mp3.flac.aac.m4a.wav.wma.3gp.3g2.amr

It's nerve-wracking when you can't find your device. Whether it's truly lost, or just stuck between the sofa cushions, Find My device can help lay your worry to rest. To sign in to Find My device for the first timeThe first time you use Find My device, make sure you've already signed in on your tablet using your Microsoft account. 1) Go to https://account.microsoft.com/devices/about If you're prompted to sign in, use the same Microsoft account you used to sign in on your tablet. 2) Choose the tablet you want to find, then click Find My device. To find your device1) Go to https://account.microsoft.com/devices/about. If you're prompted to sign in, use the same Microsoft account you used to sign in on your tablet. 2) Choose the tablet you want to find, then click Find My device. 3) You'll see a map with your tablet's location. You can zoom in or out to get a better view. TipsNot seeing the latest location? Click Refresh. 

With Google Search you can,1. Type Search terms: touch Google. As you type, suggestions appear below the Search Box.2. Search for a suggestion immediately, touch it.3. The recommended result is displayed in a card with rich contents which links to various services like Wikipedia, weather, Maps and pictures.  4. It takes advantage of the “Knowledge Graph” introduced by Google.5. You can simply swipe the card away, and search results on Google.com will be displayed as normal again.  Voice Search: You can also touch the Microphone Icon  to do a Voice Search: 1. Faster than ever.  2. Understanding natural languages.3. Besides the card displayed, it speaks answers back to you with the power of the “Knowledge Graph”.4. You can say “Google” to activate Voice Search from within Google Search.

With Google Search you can,1. Type Search terms: touch Google. As you type, suggestions appear below the Search Box.2. Search for a suggestion immediately, touch it.3. The recommended result is displayed in a card with rich contents which links to various services like Wikipedia, weather, Maps and pictures.  4. It takes advantage of the “Knowledge Graph” introduced by Google.5. You can simply swipe the card away, and search results on Google.com will be displayed as normal again.  Voice Search: You can also touch the Microphone Icon  to do a Voice Search: 1. Faster than ever.  2. Understanding natural languages.3. Besides the card displayed, it speaks answers back to you with the power of the “Knowledge Graph”.4. You can say “Google” to activate Voice Search from within Google Search.

If the play store shows the message” Your device is not compatible with this version” Install “BBM” in your phone can solve this problem. Use the chrome to access the link:www.bbm.com/bbm/en.html, click the bottom “download now”, the BBM can be installed and can be used as normal.

With Google Search you can,1. Type Search terms: touch Google. As you type, suggestions appear below the Search Box.2. Search for a suggestion immediately, touch it.3. The recommended result is displayed in a card with rich contents which links to various services like Wikipedia, weather, Maps and pictures.  4. It takes advantage of the “Knowledge Graph” introduced by Google.5. You can simply swipe the card away, and search results on Google.com will be displayed as normal again.  Voice Search: You can also touch the Microphone Icon  to do a Voice Search: 1. Faster than ever.  2. Understanding natural languages.3. Besides the card displayed, it speaks answers back to you with the power of the “Knowledge Graph”.4. You can say “Google” to activate Voice Search from within Google Search.

Your tablet can’t access a dependable Internet on the road? Download maps over Wi-Fi before you go, so you can use them offline later.1) In Maps, select Menu > Settings . 2) Under Offline maps, select Download or update maps, then Download maps. 3) Choose the map you want and it will start downloading immediately. 

It's nerve-wracking when you can't find your device. Whether it's truly lost, or just stuck between the sofa cushions, Find My device can help lay your worry to rest. To sign in to Find My device for the first timeThe first time you use Find My device, make sure you've already signed in on your tablet using your Microsoft account. 1) Go to https://account.microsoft.com/devices/about If you're prompted to sign in, use the same Microsoft account you used to sign in on your tablet. 2) Choose the tablet you want to find, then click Find My device. To find your device1) Go to https://account.microsoft.com/devices/about. If you're prompted to sign in, use the same Microsoft account you used to sign in on your tablet. 2) Choose the tablet you want to find, then click Find My device. 3) You'll see a map with your tablet's location. You can zoom in or out to get a better view. TipsNot seeing the latest location? Click Refresh. 

1) Make sure your phone system is up to date, you can upgrade your phone with one touch upgrade which can be downloaded from the following website: http://www.alcatelonetouch.com/global-en/support/softwareUpgrade/list
You can also using System Update to upgrade your phone: touch “Settings”->”System”->”About phone”->”Updates”->”CHECK FOR UPDATE NOW”
2) If your phone system is up to date, please keep an eye on our following update for Google lens.

Google Search is available from the top of any home screen. With Google Search you can,1) Type Search terms: touch Google. As you type, suggestions appear below the Search Box.2) Search for a suggestion immediately, touch it.3) The recommended result is displayed in a card with rich contents which links to various services like Wikipedia, weather, Maps and pictures.  4) It takes advantage of the “Knowledge Graph” introduced by Google.5) You can simply swipe the card away, then more search results on Google.com will be shown normally as before.Voice Search: You can also touch the Microphone Icon  to make Voice Search: 1) Faster than ever.  2) Understanding natural languages.3) Besides the card displayed, it speaks answers back to you with the power of the “Knowledge Graph”.4) You can say “Google” to activate Voice Search from within Google Search.

Google Search is available from the top of any Home screen. With Google Search you can,1)    Type Search terms: touch Google. As you type, suggestions appear below the Search Box.2)    Search for a suggestion immediately, touch it.3)    The recommended result is displayed in a card with rich contents which links to various services like Wikipedia, weather, Maps and pictures.  4)    It takes advantage of the “Knowledge Graph” introduced by Google.5)    You can simply swipe the card away, and more search results on Google.com will be shown as before. Voice Search: You can also touch the Microphone Icon  to make Voice Search: 1)    Faster than ever.  2)    Understanding natural languages.3)    Besides the card displayed, it speaks answers back to you with the power of the “Knowledge Graph”.4)    You can say “Google” to activate Voice Search from within Google Search. 

When there is no SIM card, no service, or the device is not registered to the network, the network indicator on the router is solid red.
1) If using a SIM card:
Make sure the SIM card is valid and inserted correctly;
Move the router to an area with a better signal (try placing it near a window).
2) If using an Ethernet connection, check if the network is working properly.

Microsoft Groove Music is brand new for Windows 10. It plays your music collection and lets you make and listen to playlists. Add your MP3s to OneDrive and you can use the Groove Music app to play your songs on other devices, too—PCs, tablets, Windows Phone, and Xbox—for free.The app is best, however, when you use it with a Groove Music Pass. For a low monthly fee, Groove Music Pass lets you stream and download music from one of the biggest music catalogs on the planet. Custom radio stations play hours of music based on your favorite artists. Use Groove Music Pass on your PC, tablet, phone, and Xbox.

Your tablet can’t access a dependable Internet on the road? Download maps over Wi-Fi before you go, so you can use them offline later.1) In Maps, select Menu > Settings . 2) Under Offline maps, select Download or update maps, then Download maps. 3) Choose the map you want and it will start downloading immediately. 

Google Search is available from the top of any Home screen.With Google Search you can,1.       Type Search terms: touch Google. As you type, suggestions appear below the Search Box.2.       Search for a suggestion immediately, touch it.3.       The recommended result is displayed in a card with rich contents which links to various services like Wikipedia, weather, Maps and pictures. 4.       It takes advantage of the “Knowledge Graph” introduced by Google.5.       You can simply swipe the card away, and search results on Google.com will be displayed as normal again. Voice Search:You can also touch the Microphone Icon                                               to do a Voice Search: 1.         Faster than ever. 2.         Understanding natural languages.3.         Besides the card displayed, it speaks answers back to you with the power of the “Knowledge Graph”.4.         You can say “Google” to activate Voice Search from within Google Search. 

Google Search is available from the top of any home screen. With Google Search you can,1    Type Search terms: touch Google. As you type, suggestions appear below the Search Box.2    Search for a suggestion immediately, touch it.3    The recommended result is displayed in a card with rich contents which links to various services like Wikipedia, weather, Maps and pictures.  4    It takes advantage of the “Knowledge Graph” introduced by Google.5    You can simply swipe the card away, then more search results on Google.com will be shown normally as beforeVoice Search: You can also touch the Microphone Iconto make Voice Search: 1    Faster than ever.  2    Understanding natural languages.3    Besides the card displayed, it speaks answers back to you with the power of the “Knowledge Graph”.4    You can say “Google” to activate Voice Search from within Google Search. 

Google Search is available from the top of any home screen. With Google Search you can,1)    Type Search terms: touch Google. As you type, suggestions appear below the Search Box.2)    Search for a suggestion immediately, touch it.3)    The recommended result is displayed in a card with rich contents which links to various services like Wikipedia, weather, Maps and pictures.  4)    It takes advantage of the “Knowledge Graph” introduced by Google.5)    You can simply swipe the card away, then more search results on Google.com will be shown normally as before.Voice Search: You can also touch the Microphone Icon  to make Voice Search: 1)    Faster than ever.  2)    Understanding natural languages.3)    Besides the card displayed, it speaks answers back to you with the power of the “Knowledge Graph”.4)    You can say “Google” to activate Voice Search from within Google Search.

Cortana is your clever new personal assistant.

Cortana will help you find things on your tablet, manage your calendar, track packages, find files, chat with you and tell jokes. The more you use Cortana, the more personalized your experience will be.

To get started, type a question in the search box on the taskbar. Or select the microphone icon and talk to Cortana.

Here are some things you can say to Cortana:

How old are you?

Tell me a joke.

Show me the latest NBA scores.

How many calories in a boiled egg?

Put swimming on my calendar for tomorrow.

Change my 3 PM event to 4.

What’s happening this weekend?

Try this: Set a reminder

Cortana can help you set a reminder. For example, type or say, “Remind me to call Alex at 2 PM.” Make the meeting recurring if you want to.

The reminder will appear at 2 PM, along with any info you’ve added to it.

Extra bonus—if you have a Windows tablet and are signed in with the same Microsoft account, any reminders you set on your PC will be automatically synced to your tablet.

Cortana is your clever new personal assistant.

Cortana will help you find things on your tablet, manage your calendar, track packages, find files, chat with you and tell jokes. The more you use Cortana, the more personalized your experience will be.

To get started, type a question in the search box on the taskbar. Or select the microphone icon and talk to Cortana.

Here are some things you can say to Cortana:

How old are you?

Tell me a joke.

Show me the latest NBA scores.

How many calories in a boiled egg?

Put swimming on my calendar for tomorrow.

Change my 3 PM event to 4.

What’s happening this weekend?

Try this: Set a reminder

Cortana can help you set a reminder. For example, type or say, “Remind me to call Alex at 2 PM.” Make the meeting recurring if you want to.

The reminder will appear at 2 PM, along with any info you’ve added to it.

Extra bonus—if you have a Windows tablet and are signed in with the same Microsoft account, any reminders you set on your PC will be automatically synced to your tablet.

In Android 10.0, you can pair with five bluetooth devices at the same time, but only one is active and can use phone audio and media audio.

In Android 10.0, you can pair with five Bluetooth devices at the same time, but only one is active and can use phone audio and media audio.

1) My phone can’t charge properly
2) Make sure you are using an Alcatel battery and the charger from the box.
3) Make sure your battery is inserted properly and clean the battery contact if it’s dirty. It must be inserted before plugging in the charger.
4) Make sure that your battery is not completely discharged; if battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen.
5) Make sure charging is carried out under normal conditions (0°C to +40°C).
6) When abroad, check that the voltage input is compatible.

When your device connects to a PC, the device will ask you which mode you want to use.
1) To transfer data between the device and computer, select Transfer file mode. This mode is used by default.
2) To transfer data to camera specific software on your PC, or when Transfer file mode is not supported, select Transfer photos (PTP) mode.
3) To disable all data and file transfer connection with computer and put device in charging only mode, select Charge this device.
Computers that use Windows XP might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Windows Media Player 11 or higher which contains the proper drivers.
Computers that use Mac OS X 10.5 or later might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Android File Transfer which contains the proper drivers.

For the most commonly used applications on user devices, Android 8.1 will help users to log in quickly without having to fill out account names and passwords every time. For example, when a user uses a new device, the saved account name and password can be extracted from the Chrome. After selection, the automatic filling function can be carried out locally, suitable for most applications you may using.

For the most commonly used applications on user devices, Android 8.1 will help users to log in quickly without having to fill out account names and passwords every time. For example, when a user uses a new device, the saved account name and password can be extracted from the Chrome. After selection, the automatic filling function can be carried out locally, suitable for most applications you may using.

For the most commonly used applications on user devices, Android 8.1 will help users to log in quickly without having to fill out account names and passwords every time. For example, when a user uses a new device, the saved account name and password can be extracted from the Chrome. After selection, the automatic filling function can be carried out locally, suitable for most applications you may using.

For the most commonly used applications on user devices, Android 8.1 will help users to log in quickly without having to fill out account names and passwords every time. For example, when a user uses a new device, the saved account name and password can be extracted from the Chrome. After selection, the automatic filling function can be carried out locally, suitable for most applications you may using.

When your device connects to a PC, the device will ask you which mode you want to use.To charge device only, choose “Charge this device”.To transfer files between the device and computer, choose “Transfer files”. This mode is used by default.To transfer photos or screenshot, choose “Transfer photos (PTP)”.To show a virtual CD-ROM containing some useful software, choose “Built-in CD-ROM”.Computers that use Windows XP might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Windows Media Player 11 or higher which contains the proper drivers.Computers that use Mac OS X 10.5 or later might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Android File Transfer which contains the proper drivers.

For the most commonly used applications on user devices, Android 8.1 will help users to log in quickly without having to fill out account names and passwords every time. For example, when a user uses a new device, the saved account name and password can be extracted from the Chrome. After selection, the automatic filling function can be carried out locally, suitable for most applications you may using.

For the most commonly used applications on user devices, Android 8.1 will help users to log in quickly without having to fill out account names and passwords every time. For example, when a user uses a new device, the saved account name and password can be extracted from the Chrome. After selection, the automatic filling function can be carried out locally, suitable for most applications you may using.

For the most commonly used applications on user devices, Android 8.0 will help users to log in quickly without having to fill out account names and passwords every time. For example, when a user uses a new device, the saved account name and password can be extracted from the Chrome. After selection, the automatic filling function can be carried out locally, suitable for most applications you may using.

The Movies & TV app plays most DRM-free videos with these file extensions: .m4v.mp4.mov.asf.avi.wmv.m2ts.3g2.3gp2.3gpp

The Movies & TV app plays most DRM-free videos with these file extensions: .m4v.mp4.mov.asf.avi.wmv.m2ts.3g2.3gp2.3gpp

Wherever you see a search box type in pc mode or a search icon in tablet mode on your Windows 10 device, select it to search for help, apps, files, or settings. Search the webTo search the web, select the Search button , and type your search in the search box. Search for appsNeed help finding an app? Touch the search box in PC mode or icon at the bottom right on the screen->select “Apps”->enter the partial or full name of an app you have install on your tablet, then your tablet will find it. Search for filesTo find a file on your tablet, search using File Explorer. On the Start screen, click start iconin PC mode or touchicon in tablet mode and select File Explorer-> type your search in the search box.  Search for settingsTo find a setting or settings menu on your tablet, on the Start screen, click start iconin PC mode or touchicon in tablet mode and select Settings . Select Find a setting, type the partial or full name of a settings menu. You’ll see all the results that match your search. For example, type “lock” to find lock screen, or type “mode” to find airplane mode and driving mode.  

Go to “Settings” -> “System” -> “Languages & input”-> “Autofill service”.
For the most commonly used applications on user devices, Android 8.0 will help users to log in quickly without having to fill out account names and passwords every time. For example, when a user uses a new device, the saved account name and password can be extracted from the Chrome. After selection, the automatic filling function can be carried out locally, suitable for most applications you may using.

You can use Google account to back up your apps, settings and other data. Mark this option, a wide variety of settings and data are backed up, including your Wi-Fi passwords, bookmarks, a list of the applications you’ve installed, the words you’ve added to the dictionary used by the onscreen keyboard, and most of the settings that you configure with “Settings” application. If you replace your tablet, the settings and data you’ve backed up are restored onto the new tablet the first time you sign in with your Google Account.You can follow below steps to add a Google account. 1. Touch “Settings” icon from Home screen or under main menu2. Touch “Add account” 3. Follow the onscreen steps to enter information about the account.*most accounts require a username and password, but the details depend on the kind of account and the configuration of the service you’ve connected to.You can get further setting about back up by following these steps.1. Touch “Settings” icon from Home screen or under main menu2. Touch “Backup & reset” 3. In the screen that opens, activate “Back up my data”.

Go to “Settings” -> “System” -> “Languages & input”-> “Autofill service”.
For the most commonly used applications on user devices, Android 8.0 will help users to log in quickly without having to fill out account names and passwords every time. For example, when a user uses a new device, the saved account name and password can be extracted from the Chrome. After selection, the automatic filling function can be carried out locally, suitable for most applications you may using.

Wherever you see a search box type in pc mode or a search icon in tablet mode on your Windows 10 device, select it to search for help, apps, files, or settings. Search the webTo search the web, select the Search button , and type your search in the search box. Search for appsNeed help finding an app? Touch the search box in PC mode or icon at the bottom right on the screen->select “Apps”->enter the partial or full name of an app you have install on your tablet, then your tablet will find it. Search for filesTo find a file on your tablet, search using File Explorer. On the Start screen, click start iconin PC mode or touchicon in tablet mode and select File Explorer-> type your search in the search box.  Search for settingsTo find a setting or settings menu on your tablet, on the Start screen, click start iconin PC mode or touchicon in tablet mode and select Settings . Select Find a setting, type the partial or full name of a settings menu. You’ll see all the results that match your search. For example, type “lock” to find lock screen, or type “mode” to find airplane mode and driving mode.